Frequently Asked Questions

Okta

• Banyan and Okta IdP Factor Configuration

Browsers

• Firefox certificate error - Linux
• Firefox Certificate Error - Windows & macOS

Mobile App

• How Do I Unregister My Mobile Device?

Device Registration

• How to setup Port Forwarding with a Banyan AccessTier Using IP Exemptions
• Why haven't I received the verification passcode email?

Banyan App (General)

• Banyan Users in China
• Breaking Down Zero-Touch
• Windows Firewall is enabled but on Banyan App is showing disabled
• Missing Access Events on the Banyan console
• What's New in Desktop App 2.0?
• Authentication Error: "Could not read response from authserver"

See all 10 articles

Desktop App

• How to SSH into a TCP service through PuTTY
• How Can I Diagnose Issues in the Banyan Desktop App?
• How Do I Access an SSH Server via MobaXterm?
• Banyan Startup LaunchAgent Deployment with JAMF
• What does the “Device Verification Error” Mean?
• How Do I Access an SSH Server via PuTTY?

See all 11 articles

TrustScore

• Troubleshooting CrowdStrike Integration
• Why is the Device TrustScore for My VirtualBox VM Inconsistent?
• How Do I Improve My TrustScore?
• How Do I Improve My TrustScore?