Barrett Harper

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Activity overview

Latest activity by Barrett Harper
  • Barrett Harper created an article,

    Access Tier connectivity from Internet to backend

    Summary This doc outlines how to check and troubleshoot connectivity from the Access Tier (aka netagent) to a backend server.   Troubleshooting Steps   There is a convenient built in way to test co...

  • Barrett Harper created an article,

    SSH Authentication Failing

    Summary This doc outlines common causes of SSH authentication failing.   Problem Description One of the most common causes of SSH authorization failing is not being able to access the private key u...

  • Barrett Harper created an article,

    Device Registration Failing

    Summary   In order to use services protected by Banyan, users need to be registered to their companies organization. The registration process can fail for various reasons. This doc outlines common ...

  • Barrett Harper created an article,

    Why is the Device TrustScore for My VirtualBox VM Inconsistent?

    When you use Banyan Desktop App to register your VirtualBox virtual machines (VMs), you may notice the Banyan TrustScore for each of your VMs is inconsistent.By default, VirtualBox does not assign ...

  • Barrett Harper created an article,

    How Do I Improve My TrustScore?

    TABLE OF CONTENTSOverviewDesktop AppPreferred AppsMobileAppAuto-Update is EnablediOSAndroidNot JailBrokenScreenLock EnablediOSAndroidOverviewIf your device TrustScore falls below your organization’...

  • Barrett Harper created an article,

    Firefox Certificate Error - Windows & macOS

    NOTE: Older versions of Firefox (v.68-76) contained a regression that prevented the instructions below from working consistently. This issue was fixed in Firefox v.77. For more information on this ...

  • Barrett Harper created an article,

    How Do I Unregister My Mobile Device?

    The steps required to unregister your mobile device from a Banyan organization depend on your device's operating system:iOSAndroidiOSLaunch the Banyan MobileApp, and then tap the settings icon.Loca...

  • Barrett Harper created an article,

    What does the “Device Verification Error” Mean?

    TABLE OF CONTENTSHow to check if your device certificate is expiredRenew an expiring device certificate (Banyan App v.1.13.0+)Obtain a new device certificate (Banyan App v.1.13.0+)When attempting t...

  • Barrett Harper created an article,

    How Do I Access an SSH Server via PuTTY?

    For general instructions on accessing services via the Desktop App, please refer here.PuTTY is a free, open-source SSH client used to remotely access systems and servers. Since Banyan natively supp...

  • Barrett Harper created an article,

    How Do I Access Services with the Banyan Desktop App

    NOTE: If your device is corporate-owned and -managed (using a Device Manager), then the available services may be disabled and/or hidden.Once you have registered your device via the Banyan Desktop ...