Barrett Harper
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Articles
Recent activity by Barrett Harper-
Access Tier connectivity from Internet to backend
Summary This doc outlines how to check and troubleshoot connectivity from the Access Tier (aka netagent) to a backend server. Troubleshooting Steps There is a convenient built in way to test co...
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SSH Authentication Failing
Summary This doc outlines common causes of SSH authentication failing. Problem Description One of the most common causes of SSH authorization failing is not being able to access the private key u...
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Device Registration Failing
Summary In order to use services protected by Banyan, users need to be registered to their companies organization. The registration process can fail for various reasons. This doc outlines common ...
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What does the “Device Verification Error” Mean?
TABLE OF CONTENTSHow to check if your device certificate is expiredRenew an expiring device certificate (Banyan App v.1.13.0+)Obtain a new device certificate (Banyan App v.1.13.0+)When attempting t...
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Linux
The Banyan Linux Desktop App allows you to register your Linux device so it can start accessing Banyan-secured Services. The Banyan Desktop App can be downloaded at https://www.getbanyan.app F...
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Windows
The Banyan Windows Desktop App allows you to register your Windows device so it can start accessing Banyan-secured Services. The Banyan Desktop App can be installed on Windows 10 or later. Down...
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Why is the Device TrustScore for My VirtualBox VM Inconsistent?
When you use Banyan Desktop App to register your VirtualBox virtual machines (VMs), you may notice the Banyan TrustScore for each of your VMs is inconsistent.By default, VirtualBox does not assign ...
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How Do I Improve My TrustScore?
TABLE OF CONTENTSOverviewDesktop AppPreferred AppsMobileAppAuto-Update is EnablediOSAndroidNot JailBrokenScreenLock EnablediOSAndroidOverviewIf your device TrustScore falls below your organization’...
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Firefox Certificate Error - Windows & macOS
NOTE: Older versions of Firefox (v.68-76) contained a regression that prevented the instructions below from working consistently. This issue was fixed in Firefox v.77. For more information on this ...
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How Do I Unregister My Mobile Device?
The steps required to unregister your mobile device from a Banyan organization depend on your device's operating system:iOSAndroidiOSLaunch the Banyan MobileApp, and then tap the settings icon.Loca...